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We Keep Your Privacy Protected

When you open an account with nx 303, your personal information and payment details are secured with encryption and strict access controls.

Account security verified on loginPayment data encrypted end-to-endYour privacy choices are yours to make
Explore the Lobby Read FAQ
nx 303 We Keep Your Privacy Protected
REACH US ANYTIME

Privacy Questions – Contact Us Here

Live Chat Our support team is available Monday to Sunday, 09:00 to 23:00 Jakarta time. Use the chat widget in the bottom right of your account lobby to ask about your data, request access or report a concern.
Email Support Send privacy requests to our data team at [email protected]. We respond to data access and deletion requests within 14 days where local law permits. Include your account username and the specific information you're asking about.
Account Settings You can view and update your profile details, email address and phone number directly in the Settings menu under Account. Changes take effect immediately and are logged in your account history for your own record.
HOW WE PROTECT YOU

Security, Cookies and Data Handling

Encryption in Transit

All communication between your device and our servers uses SSL encryption. When you deposit via DANA, OVO, GoPay or QRIS, that payment data is encrypted before it leaves your phone or browser, so only nx 303 and the payment provider can read it.

Cookies on Your Device

We use cookies to keep you logged in, remember your settings and detect unusual login attempts from new devices. You can control cookie settings in your browser; disabling them may limit your account access. We do not use cookies to track you across other websites.

Account Verification

When you withdraw funds, we verify your identity by matching your name, phone and account details to your bank records. This step takes seconds and prevents fraud. We never ask for your password or PIN via email or chat.

Data Retention

We keep your account data for the lifetime of your account. After you close your account, we retain transaction records and identity information for the period required by local law, then securely delete it. You can request deletion details from support.

Third-Party Sharing

We share your name and account ID with payment providers (DANA, OVO, GoPay, QRIS processors) and our live table streamers only to process your requests. We do not sell email addresses, phone numbers or gaming history to marketers or data brokers.

Your Access Rights

You have the right to ask us what data we hold about you, correct errors, and request deletion where local law permits. Email [email protected] with your account username and the data you want to review or change. We'll respond within 14 days.

What Players in Bandung and Across Indonesia Ask About Privacy

Yes. Contact us at [email protected] with your account username and request your data export. We'll send you a file containing your profile, deposit and withdrawal records, and login history within 14 days where local law permits. Use this to verify what we have and check for errors.

No. When you deposit via DANA, OVO, GoPay or QRIS, we never see or store your full bank account number or PIN. Payment processors handle your banking details directly. We only store your confirmation code and the amount, so you can see your transaction history in your account.

We keep your account profile and transaction history for the period required by local law, typically 5–7 years for financial records. After that, we securely delete your personal information. If you want your data deleted earlier, email [email protected] to request it where local law permits.

No. Our cookies only work inside nx 303 — they do not follow you to other sites. We do not buy your browsing data from third parties or use tracking pixels to see what you do outside our platform. Your privacy stops at the lobby door.

Only authorised nx 303 staff and your payment provider (DANA, OVO, GoPay or QRIS) see your withdrawal request and bank account details. We use your information to verify the withdrawal is legitimate, then forward it securely. No other third party accesses this data.

We never email or display your password. Instead, we'll send you a reset link valid for 30 minutes. Click it, create a new password, and you're back in your account. This keeps your account safer than storing passwords that can be leaked or guessed.

Yes, where local law permits. Send your account username and a deletion request to [email protected]. We'll remove your profile and personal information, but we must keep transaction records for the period required by local law for compliance and fraud prevention.

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